What, me worry?

Someone asked me recently what I worry about.  I said “worrying.”  It’s taken a long time, but I really don’t worry much anymore.  Don’t get me wrong, I still hope bad things don’t happen but when they do I will deal with them as well ...

Strange Observations/Factoids

Life is strange, but entertaining, if you look closely enough. Examples? The average price of a homeless guy’s mountain bike is $1200. That’s a lot of cans. Harvard accepts 8.9 % of its applicants - Walmart accepts only 2.6%. So if you got ...

Why is it so Much Easier to Complain than Compliment?

We’ve all hear that old saying that a mad customer will tell ten people about their experience but a happy customer might only tell one. I’m totally guilty of that and I don’t really know why.  So today is a good day for me to pay ...

Just plain bragging!

For a couple years our attorneys and firm won some “Best Of” awards sponsored by local publications. We didn’t take them too seriously because anyone could vote – multiple times.  We hired a call center in South America to repeatedly vote ...